NeuBids is a demand-side platform that helps
advertisers launch, manage, and optimize digital
campaigns through an easy-to-use prompt system. You
just describe what you want, and the platform takes
care of the rest.
How do I create a NeuBids account?
Visit neubids.com and click on "Sign Up." Fill in
your details, verify your email, and you're ready to
go.
What are the differences between Self-Service and
Managed Services?
Self-Service gives you full control over campaign
creation and reporting through our easy-to-use
prompt system and dashboard. Managed Services
include hands-on support from a dedicated strategist
who helps with setup, performance monitoring, and
ongoing campaign improvement.
Is there a minimum budget required to launch a
campaign?
Yes, we recommend a minimum of $20 per day to give
your campaign enough reach and data to perform
effectively. The exact amount may vary based on your
targeting and campaign goals.
Can I run campaigns across multiple websites or
brands?
Yes. You can manage multiple advertiser profiles
under your main account via the Settings section.
How do I set up a new campaign in the dashboard?
Just type in the AI prompt, e.g., "Create a new CPC
campaign targeting sports fans in the NL with a $500
budget." The AI will guide you step by step.
What bidding models are supported (CPC, CPA, CPM)?
NeuBids supports cost-per-click (CPC),
cost-per-acquisition (CPA), and cost-per-thousand
impressions (CPM) bidding models. You can choose the
one that best fits your campaign goals when setting
up your campaign.
Can I duplicate or clone existing campaigns?
Yes. Use the "Duplicate Campaign" option to easily
replicate high-performing setups and tweak them for
new audiences.
What targeting options are available (geo, device,
interest, etc.)?
The NeuBids assistant helps you create campaigns,
make performance improvements, generate reports,
troubleshoot issues, and get answers to
advertising-related questions—all directly within
the platform.
How do I interact with the NeuBids assistant to
optimize my campaigns?
Just open the prompt box in your dashboard and type
your question. For example, you can ask “Why is my
CPC increasing?” or “How can I improve my
click-through rate?” The assistant will provide
guidance in real time.
Is the NeuBids assistant available 24/7?
Yes, the assistant is available around the clock to
help with campaign setup, questions, and
optimizations—anytime you need it.
How does the NeuBids assistant improve over time?
The NeuBids assistant improves its recommendations
by learning from campaign performance and advertiser
input. The more you use the platform, the better it
gets at helping you succeed.
Can I export reports or schedule them to be sent
automatically?
Yes. Reports can be exported in CSV or PDF format
and scheduled for daily, weekly, or monthly email
delivery.
How does NeuBids track conversions and attribute them
to campaigns?
We use a combination of pixel tracking and
server-side postbacks to ensure accurate attribution
based on last-click, first-click, or custom models.
What payment methods are accepted?
We accept all major credit cards for prepaid
accounts.
How do I update my billing information or payment
method?
Go to Settings > Billing and follow the prompts to
update your payment details securely.
How do I apply promotional codes or credits to my
account?
You can enter promo codes in the Billing section
during payment or apply credit balances directly at
checkout.
Can I set spending limits or receive alerts for budget
thresholds?
Yes, you can define hard caps per campaign.
What ad formats and sizes does NeuBids support?
We support all standard IAB display sizes.
How do I upload and manage my creative assets?
Visit the Creative Library to upload, tag, preview,
and assign assets to campaigns.
Are there guidelines or restrictions for ad content?
Yes. NeuBids follows industry best practices and
publisher standards. Ads must meet quality
guidelines and not include prohibited content (e.g.,
misleading claims, adult themes).